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No Electricity? What to Do When the Power Goes Out

When the lights go out unexpectedly, stress levels can rise just as quickly. Power outages are common in New York, especially in areas like Rochester, Buffalo, and Syracuse. Harsh winters, ice storms, and aging grid infrastructure have all caused widespread outages in recent years. For example, a severe windstorm in 2017 left more than 200,000 Rochester-area homes without electricity for days. In Buffalo, the 2022 blizzard created grid failures that stranded thousands. And in Syracuse, lake effect storms frequently knock out power lines with little warning.

Whether it’s caused by weather, equipment failure, or overuse of the grid, losing power disrupts more than lights. It affects heating, food storage, communication, and in some cases, medical equipment. Knowing what to do ahead of time and what steps to take in the moment can make all the difference.

Power Outage Essentials

Preparation is the first step to staying safe and comfortable when the power goes out. Here are some essentials every household should have on hand:

  • Emergency kit: Include flashlights, extra batteries, a first-aid kit, blankets, nonperishable food, and water for each person.
  • Portable power banks: These keep your phones charged for communication.
  • Battery-operated or solar radio: Stay informed during emergencies when internet and TV access is limited.
  • Coolers and ice packs: Help protect food during extended outages.
  • Manual can opener: Often overlooked, but essential when power-operated appliances are unavailable.
  • Backup lighting: LED lanterns, candles (used safely), and headlamps help maintain visibility.
  • Solar chargers: Useful for charging phones and small devices when grid power is unavailable.
  • Medication storage plan: Some medicines need refrigeration. Have a plan in place for safe storage during an outage.

Power Went Out: Immediate Steps

When the power goes out, knowing what to do right away helps protect your household and prevent further issues.

  • Assess the situation: Check if it’s a local issue or a broader outage. Report outages to your utility provider.
  • Unplug major appliances: Prevent damage from power surges when electricity is restored.
  • Preserve refrigerator and freezer temps: Keep doors closed to maintain cold temperatures. Food stays safe in a closed fridge for about four hours.
  • Secure temperature-sensitive medications: Use coolers or backup power to maintain proper storage.
  • Communicate with household members: Make sure everyone knows what’s happening and stays calm.
  • Use flashlights, not open flames: Flashlights are safer than candles, especially in homes with children or pets.
  • Check on neighbors: Especially seniors or those with health concerns, who may need additional support.
  • Conserve phone battery: Limit nonessential use to preserve charge for important updates.

Fun Things to Do When the Power Goes Out

Once immediate safety steps are handled, it’s important to maintain a sense of normalcy. Power outages can also be an opportunity to reconnect with family or enjoy simpler activities.

Indoor activities

  • Board games, puzzles, or card games
  • Reading by lantern or headlamp
  • Telling stories or starting a family journal

Outdoor activities

  • Short walks or playing in the yard (weather permitting)
  • Stargazing or evening flashlight scavenger hunts

Family bonding

  • Cook a simple meal together using pantry items
  • Teach kids how to do basic prep or emergency planning
  • Share memories or family history

Creative entertainment

  • Drawing, writing, or coloring
  • Building forts or setting up an indoor picnic
  • Playing acoustic instruments or singing songs together

Preparing for Future Outages

It’s always easier to manage a power outage when you’ve prepared in advance. Here are a few smart steps to take before the next outage hits:

  • Stock your emergency kit and rotate supplies regularly
  • Keep a list of emergency contacts easily accessible
  • Discuss a family emergency plan, including meeting spots and responsibilities
  • Maintain backup phone chargers and power banks
  • Install weather and outage alert apps on your phone
  • Review your home's insulation and weatherproofing
  • Invest in long-term solutions: Consider a home standby generator to ensure uninterrupted power

No one likes being without electricity, but outages are a part of life in Rochester, Buffalo, and Syracuse. With the right preparation, a calm approach, and a few creative activities, your family can ride out a power loss safely and comfortably.

Since 2003, Home Power Systems has completed more than 6,000 installations and helped over 15,000 customers across Western and Central New York. From emergency generator repair to full generator installation, our team provides trusted service when you need it most.

Need help preparing for the next outage? Schedule your appointment with Home Power Systems today.

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Our team consists of highly skilled professionals, ensuring top-quality service every time. Trust the experts to handle your generator with precision and care.

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We stand by our work with a solid guarantee, giving you peace of mind that your generator is in reliable hands. You can count on us for dependable, lasting results.

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Safety and reliability are our top priorities, ensuring that your generator operates smoothly and efficiently without any risks. Rest easy knowing that your system is in good, trustworthy hands.

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Your satisfaction is our goal. We’re committed to delivering exceptional service, and we won’t rest until you’re completely satisfied with the results.

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Client Testimonials

What Customers 
Say About Us

On the hottest day yet in recorded history, on the morning after the Independence Day holiday, the team of Jeff, Wayne, Steve and Isaac appeared before 8:00, ready to go to work. The coordination and efficiency on display over the next few hours brought to mind a military exercise. And they did this in a very customer friendly manner. The completed installation is beautiful, they left their work areas immaculate, and shrubs in the installation area were gently treated. I also want to acknowledge our salesman, Jeff, who worked hard to secure our business. I am so glad we decided to go with HPS...

Tracy Kern

Home Power Systems installed two generators to my rural 51 acre farm property. I am extremely pleased with the professionalism and expertise of all of their employees. Shawn is an expert in his field and helped us select the best generator types for our farm and home needs. He explained the process and our install date was scheduled immediately. Shawn maintained excellent communication with us throughout the install process. The professionals on site for install included the expert installer and electricians. Specifically, Joe, Jeff, Tom, and Chris worked diligently on our install date with excellent outcomes...

Jennifer Hayes

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We proudly serve clients across Upstate New York, including:

  • Buffalo
  • Rochester
  • Syracuse
  • Southern Tier

Regardless of where you’re located in Upstate New York, we're here to meet your power needs.

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Our Locations

Buffalo

505 Duke Rd., Suite 200 
Buffalo, NY 14225
(716) 395-3705

Showroom Hours

Mon - Fri 8:00am - 5:00pm 
Sat - Sun Closed

Rochester / FLX / Southern Tier

1127 Corporate Drive East 
Farmington, NY 14425
(585) 421-0203

Showroom Hours

Mon - Fri 8:00am - 6:30pm 
Sat - Sun Closed

Syracuse

6067 Corporate Drive 
East Syracuse, NY 13057
(315) 234-2451

Showroom Hours

Mon - Fri 8:00am - 5:00pm 
Sat - Sun Closed